Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
**Delivery fee is $4.99 with a 15% additional charge. We will deliver from anywhere, but please keep in mind the further we go out of your zip code, the longer it will take to deliver.
What if I receive my order and realize that I ordered the wrong item, or I received an item I didn't list? Just give us a call and we will do everything in our power to resolve any issue.
Like and share our Facebook page for no delivery charge on your next order. Just be sure to put that in the special instructions when you order!
Fees for Restaurant Delivery -
Deft Delivery (DD) is NOT affiliated with any of the restaurants in any way. By ordering online from DD you are agreeing to our terms conditions authorizing DD to pay for, collect, and deliver your order to you. You are agreeing to reimburse DD for the total cost of your order and any additional cost that may occur. We will text or call you if prices change and/or items are dropped from the menu. We provide a delivery service only, acting as your concierge or pick up agent. We are not responsible for mistakes made by the restaurant or quality of your food. We will do our best to make sure your order is correct. Our drives do review your order with the restaurant, but they are not allowed to open your containers or go through your food. We transport your order in our insulated delivery bags to preserve freshness and ensure food is kept as warm/cold as possible during delivery. Please note that even with our equipment, we cannot guarantee that your food will be the same quality or temperature as if you were dining in the restaurant. *Also note that during our peak lunch or dinner rush, we may exceed expected delivery times. If this happens, our driver will contact you to inform you of the delay in delivery. Thank You and Happy Ordering! Deft Delivery POLICY.
Take-Out Delivery - $4.99 and 15% Great for office lunch meetings! Please place all orders for parties over twelve two hours in advance, for preparation time and accuracy.
Where do you deliver? Fredericksburg Virginia area! We try to have a good selection of restaurants already in your area, but if you don't see your restaurant order from our Miscellaneous restaurant! We understand that sometimes that craving gets the best of us! :)
When are you open? We are open Monday-Friday 4:00pm-8:00pm, as well as Saturday 4:00pm-8:00pm, and for workplace delivery we are open 11:00am-3:pm Monday through Saturday.
How does it work? You simply put your order in online or call us @ 877-251-3330, and then we will shop for your items and deliver them to your door. You will then be able to pay by American Express, Visa, Mastercard, Cash, Gift Card or Gift Certificate.